As a Customer Experience Coach at CrewLAB, you will coach the coaches—guiding them from their first introduction to the platform all the way through years of successful, ongoing engagement. You’ll help teams get activated, stay connected, and build healthy cultures using CrewLAB.
This is not a support role. It’s a relationship-driven, coaching-first role where you’ll shape the daily habits of real teams, influence product direction, and build systems that help coaches thrive.
You will be the person who turns a first-time user into a lifelong CrewLAB champion and the voice of the coach inside our company.
When a coach succeeds on CrewLAB, entire teams retain athletes longer, communicate better, and build healthier cultures. Your work directly affects the performance and wellbeing of hundreds of athletes each season.
Full Time | Los Angeles, CA or Boston, MA
Trusted by over 1,700 teams and NGBs around the world
We’re revolutionizing sports team management—from high schools to national teams—by helping coaches run better practices, build stronger cultures, and keep athletes engaged all season long.
We operate with a startup mentality: high speed, high ownership, deep customer understanding, and constant innovation.
Demo Video
https://www.youtube.com/watch?v=ljn6mzz1PF8&embeds_referring_euri=https://crewlab.io/&source_ve_path=MjM4NTE
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